- Newcastle/Hunter Valley - $17 per case
- Sydney/ACT - $25 per case
- NSW Country/VIC/SA/QLD - $27 per case
- WA/NT/TAS - $37 per case
DELIVERY REGIONS AND TIMEFRAMES
Australia Post is our delivery partner within Australia, and we use their Parcel Send service which covers all metro and most regional areas, with exception of classified dry zones to where the Australian Government does not permit the delivery of alcohol - please email us at firstname.lastname@example.org if you require further information.
PLEASE NOTE | Australia Post's Parcel Send service is not an express or overnight-guaranteed service. Your wine is despatched from our Hunter Valley vineyard warehouse, and delivery times can take up to 10 business days, depending on your location.
RECEIVING YOUR ORDER
If you are not at home at time of delivery, and no Delivery Instructions are provided to leave your wine unattended (without a signatre), you will receive a notification from Australia Post to collect your wine from the local Post Office. Please note: persons under the age of 18 cannot accept delivery on your behalf.
Lake's Folly & the Fogarty Wine Group supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years and anyone taking delivery of alcohol must have ID proving proving they are over 18 years of age.
RETURNS AND REFUNDS POLICY
If you need to change or cancel your order, please contact us as soon as possible after you have ordered, before your wine is shipped, on 02 49987507 or email@example.com. Proof of purchase must be provided to obtain a refund.
If your order is faulty, damaged, is not what you ordered or breaches a consumer guarantee we will refund your money or exchange the product upon presentation of your proof of purchase. If your purchase incurred a delivery fee, we will cover the cost of delivery for the return of the faulty or damaged wine.
We cannot offer an exchange or refund for wine that you have purchased and taken, or had delivered to you, if you change your mind.