Clue - Ordering Information
Please Read Below Before You Order...
Please note wine is available only in the configurations offered in our online store, and on the order form.
Different ways you can place your order:
> PHONE 02 49987507 weekdays (except public holidays) from 8.30am to 4.30pm (Australian Eastern Standard Time).
How Your Order Is Handled - Delivery within Australia:
When you place your order online, your credit card is billed, and you should receive a confirmation email a few minutes later.
If you order by phone, or email your form to us, we'll process your order shortly after you've placed it, and we'll send you an order confirmation.
If you've elected to have your wine delivered within Australia, you'll receive a separate email notification from AUSTRALIA POST, with tracking information, and regular delivery updates emailed from them, after your wine has been despatched from the vineyard.
If you need your wine shipped immediately or delivery by a particular date, please give us a call on weekdays 02 49987507, or email us to let us know as soon as you place your order, to email@example.com.
Your wine is sent with AUSTRALIA POST's standard delivery service, which is not express or overnight-guaranteed, so please still allow up to 10 days for delivery, in some instances.
Pick-Up from Cellar Door:
If you've elected to pick up your wine from our cellar door, we will send you a notification when your order is ready to collect.
Please note, if you place your order on a Friday, your wine will not be ready to pick up until the following Monday, as we need to allow time to process your order and pack your wine to have it ready for you to collect.
Live outside Australia, and would like your wine shipped to you?
You can download an order form below, for delivery outside Australia.